Smart Serve Training Program has been developed by Smart Serve Ontario, a division of the Hospitality Industry Training Organization of Ontario (HITOO), and endorsed by the AGCO.
Smart Serve training is mandatory for the following individuals:
New liquor sales licence holders, including new licence applicants, licence transfer applicants and temporary transfer applicants intending to operate an establishment.
In addition to licence holders, all managers, servers of beverage alcohol and security staff must hold Smart Serve certificates.
Stadium licensees, their managers, servers and security staff Course marshals and employees dispensing liquor from vending carts on golf courses that hold a Golf Course Endorsement
Holders of Caterer's Endorsements and servers working at catered events Where ordered by the AGCO (i.e. disciplinary cases)
The Server Training package must be kept on site at the licensed premises.
|
